Refund & Returns Policy
At Hussain Store LLC, we prioritize customer satisfaction and aim to ensure that your shopping experience is smooth and satisfactory. If you’re not entirely happy with your purchase, we’re here to help with our easy return and refund process.
1. Returns
You have 30 days from the date of receiving your item to request a return. To be eligible for a return:
- The item must be unused and in the same condition as received.
- It must be in the original packaging.
- You’ll need the receipt or proof of purchase.
Please note that certain items are non-returnable, including:
- Perishable goods (such as food and flowers)
- Personal care items (such as beauty products and health products)
- Gift cards
- Custom or personalized items
If you’re unsure whether your item is eligible for return, please contact us at info@hussainstore-llc.com for clarification.
2. Return Process
To start a return, please email us at info@hussainstore-llc.com. Include your order number, the reason for the return, and photos of the item (if applicable). We’ll review your request and respond within 2 business days with the next steps.
Once your return is approved, you’ll receive instructions on how and where to send your package. Please ensure that the item is packaged securely to prevent damage during transit. Note: The return shipping cost is the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong or defective item).
3. Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
- Approved Refunds: If your refund is approved, it will be processed, and the credit will automatically be applied to your original payment method within 5-7 business days.
- Rejected Refunds: If your item is found to be damaged or not in its original condition, we may reject your refund request, and the item will be returned to you.
Late or missing refunds: If you haven’t received a refund yet, please check with your bank or credit card provider. It may take some time before your refund is officially posted. If you still have not received your refund after 10 business days, please contact us at info@hussainstore-llc.com.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at info@hussainstore-llc.com, and we’ll guide you through the exchange process.
5. Non-Returnable Items
Certain products are not eligible for return due to hygiene and safety reasons, such as:
- Beauty & Personal Care items that have been opened or used
- Pet supplies (food and supplements) that are opened
- Perishable items like food or flowers
Please contact our support team if you have questions about the eligibility of your item.
6. Shipping Returns
To return your product, you should mail it to:
Hussain Store LLC
1001 S MAIN ST STE 600
KALISPELL MT 59901
USA
You will be responsible for paying for your own shipping costs for returning your item unless the return is due to an error on our part.
7. Contact Us
If you have any questions or concerns about our Refund & Returns Policy, feel free to contact us at:
- Email: info@hussainstore-llc.com
- Phone: +1 (000) 000 00000
- Address: 1001 S MAIN ST STE 600, KALISPELL MT 59901, USA